At Carla Charmer, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website. By accessing or using our services, you agree to the practices described in this policy.
Who We Are
Carla Charmer is an international e-commerce business offering photography equipment, cameras, lenses, and accessories. We operate worldwide and only offer cash on delivery as a payment method.
Information We Collect
When you visit our website or place an order, we may collect the following information:
- Name
- Shipping address
- Contact information (email address and phone number)
- Order details and product preferences
- Any information you choose to provide when contacting us
How We Use Your Information
We use the information collected to:
- Process and deliver your orders
- Provide customer support
- Communicate order updates
- Improve our website and services
- Prevent fraud and ensure safe transactions
Sharing of Information
We do not sell, rent, or share your personal information with third parties except:
- When required by law
- To delivery or logistics partners solely for order fulfillment
- To service providers helping us operate our website
Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure.
Your Rights and Choices
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your personal data
- Object to our use of your information for marketing purposes
- Withdraw consent where applicable
Opt-Out Instructions
If you no longer wish to receive promotional emails or messages from us, you may opt out at any time by:
- Clicking the “unsubscribe” link at the bottom of our emails (if applicable)
- Sending a request to [email protected]
Please note that even if you opt out of promotional messages, we may still contact you regarding orders, delivery, or other transactional matters.
Cookies and Tracking
Our website may use cookies to enhance user experience and analyze site usage.
International Visitors
As a globally operating business, your data may be transferred and processed in countries outside your own. By using our services, you consent to such transfers in accordance with this policy.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the revised date. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]